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How to Delete Your Account
Last updated: 3 November 2026
⚠️ Important
Account deletion is final and cannot be undone. Your personal data is anonymised at once and cannot be restored.
Option 1: In the app (recommended)
- Open the VozyMe app.
- Go to Profile.
- Select Account Settings.
- Select Delete Account.
- Confirm the deletion.
Option 2: By email
- Write to support@vozyme.eu.
- Subject: "Delete Account".
- Give the email address you registered with.
- You will receive a confirmation within 48 hours.
What happens when you delete your account
Right after the deletion we:
- replace your name with "Deleted User";
- delete your email and phone number;
- delete your profile photo;
- delete your car details;
- delete the link to Google, Apple or Facebook, if you signed in with them;
- delete the push tokens of your devices;
- delete the time of your last sign-in and your last activity, your language and the source of your registration;
- deactivate the account, so nobody can sign in with it.
Rides, bookings, ratings and messages stay in the system, because they are part of the other users' history. They are no longer linked to your personal data. Other users see "Deleted User" instead of your name. The Privacy Policy has more details.
If you only searched for a trip
You do not need an account to search for trains, buses and shared rides. If you only searched, you have no account and there is nothing to delete. The search records contain no data that identifies you.
Alternatives
If you only want to stop notifications or take a break from the app, you can:
- turn off push notifications in the app settings;
- simply stop using the app (your data stays);
- write to us about other options.